Question 1

Will I be alone in the studio during session?

Accepted Answer

When you arrive, you’ll be welcomed by our studio manager who will introduce you to the space, show you how to use the equipment and give you a few tips on taking great shots. Once you’re comfortable and ready to begin, they’ll return to the reception desk, leaving you alone with the remote in the fully-curtained studio room, complete with a private costume changing area.

Question 2

Will anyone see my photos?

Accepted Answer

No, not unless you choose to share them. We believe that privacy is integral to the experience and in getting authentic images of your true self. The photos you take are processed as files in bulk and uploaded to our secure cloud server. You’ll receive a URL that will only be accessible from the email address you provide. We’ll keep the download link active for one week, starting from when you receive it on the day of your shoot. After that, the photo files are deleted from out servers.

Question 3

How many photos can I take?

Accepted Answer

Our packages are time-based, so you can take as many as you like during your timed session, with no additional charges. We only ask you allow a few seconds between shots to allow the equipment to reset.

Question 4

How many photos will I receive?

Accepted Answer

All of them. That’s it. Every single image you take will be AI edited and available for
you to download.

Question 5

How many people can I bring with me?

Accepted Answer

The studio space can fit four comfortably, but we have also accommodated larger families and teams for group shots. Call us for more information if you have a larger group.

Question 6

Can I share my time with a friend or coworkers?

Accepted Answer

Yes, it is possible to take turns and have someone wait with you either inside the studio or in the reception area during your shoot. but the photo portfolio will be sent to a single email address.

Question 7

Can I bring my own props or change outfits?

Accepted Answer

Above all, we want you to take photos you’re going to love. Bringing in a few props to play with can make your shoot even more personal. Many of our guests also bring a few outfit changes to make the most of their time.

Question 8

Can someone be in the studio room with me without being in the photo?

Accepted Answer

There is a space and a bench behind the camera mirror for a family member or friend.

Question 9

What if I run out of time?

Accepted Answer

Unless we have another guest booked in, we are happy to accommodate. You can add time to your booked package. We offer an additional 10 minutes for $100 and 20 minutes at a discounted price of $150.

Question 10

Can I use the photos for professional or commercial purposes?

Accepted Answer

Absolutely. All images you take are royalty free and yours to use however you want.

Question 11

Can I take photos of my pet?

Accepted Answer

Sure. We aim to be completely pet friendly, but do ask that you clean up any messes
left behind.

Question 12

Can I wear shoes?

Accepted Answer

Yes. We are happy to provide a roll of masking tape for the soles to protect the paper backdrops from stains or tears. We’ll make sure the backdrop is in mint condition before the start of your session.

Question 13

Is there parking available?

Accepted Answer

Yes. We have a designated space for our guests and will send you the details before your booking.

Question 14

What if I need to change my booking?

Accepted Answer

You can reschedule your booking online or by phone within 48 hours of your booking the date. We will refund half the amount of the session for a no-show.

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